Privacy Policy — KapeeCat

1. Data We Collect

We collect information you provide when booking or creating an account: name, email, phone number, event details, and communication history. We do not collect payment data directly — payments are processed by a third-party processor.

2. How We Use Your Data

We use your data to process booking requests, communicate about your events, send service-related notifications, and improve our platform. With your consent, we may send promotional communications.

3. Data Security

All customer PII is encrypted at rest using AES-256-GCM. All data is transmitted over TLS 1.3. In-app messages are encrypted in our database. We implement role-based access controls so only authorized staff can access your information.

4. Data Retention

We retain booking and communication records for 3 years after your last activity. Archived bookings are purged after 5 years. You may request earlier deletion of your data.

5. Your Rights (GDPR/CCPA)

You have the right to access, correct, or delete your personal data. You may request a full export of your data or opt out of promotional communications at any time by contacting us or updating your account settings.

6. Cookies

We use essential cookies for authentication and session management. No third-party tracking cookies are used. You may clear cookies at any time through your browser settings.

7. Contact

For privacy-related requests or questions, email us at [email protected] or use the contact form on our website.